Reconfigure Update Manager on VCSA

August 21, 2017 – 10:44 am

We had an issue with our vCenter appliance 6.5 when we upgraded to 6.5u1, that required a full redeployment. We backed up the database and redeployed the appliance. We took that opportunity to rename the appliance, which we were told was the only way to do that (backup/redeploy/restore) by VMware support.

After redeploying, everythin worked except for Update Manager. I narrowed it down to the service trying to use the old name still. So I went in to the MOB configuration and deleted the extension as we used to do in the Windows world. Well, there is no documentation out there to re-register the service on the appliance.

The only thing I had found was:

/usr/lib/vmware-updatemgr/bin/updatemgr-util register-vc

which fails…

So I opened a case with VMware support and 1 hour of drilling down and support came back with this:

Backup the configuration files in case…

cd /usr/lib/vmware-updatemgr/bin
cp extension.xml extension.xml_backup
cp vci-integrity.xml vci-integrity.xml_backup
cp jetty-vum-ssl.xml jetty-vum-ssl.xml_backup

Then re-register the extension with this command:

./vmware-vciInstallUtils -C /usr/lib/vmware-updatemgr/bin/ -L /var/log/vmware/vmware-updatemgr/ -I /usr/lib/vmware-updatemgr/bin/ -v yourvcenter.mycompany.com -p 80 -U administrator@vsphere.local -P “password” -S /usr/lib/vmware-updatemgr/bin/extension.xml -O extupdate

chown updatemgr:updatemgr vci-integrity.xml

service-control –start vmware-updatemgr

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